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Video: Chamber Hosts 2022 State of the City of Kenmore Address

By Chamber News, Community Events, Community News, Education, Events, Kenmore, Legislative, Uncategorized

The Bothell Kenmore Chamber of Commerce was pleased to host its annual State of the City of Kenmore event to inform its members and the community of the latest news and information regarding Kenmore. Mayor Nigel Herbig and City Manager Rob Karlinsey outlined current Kenmore projects, recent accomplishments and challenges, Council’s history, mission and vision, and the future plans and primary goals for the city of Kenmore and its residents and businesses. We heard valuable and inspiring information, and were reminded of the many things the City has accomplished and about the many plans for Kenmore’s future.

This year’s event was held in person at Kenmore City Hall on July 19, 2022.  Free to attend and open to the community, guests were treated to a delicious lunch catered by Neighborhood Grills Catering. We thank the 65+ people that joined us to hear the 2022 address.

Watch the Video of the Address Below…

We extend a special thank you to Mayor Herbig and Mr. Karlinsey for their informative and inspiring presentations, Kenmore City Council, our Event Sponsors Port of Seattle and WhatsSup Stand Up Paddle & Kayak for their support, Dr. Eric Murray, President of Cascadia College for MC’ing our event, the City of Kenmore staff, and all our Board members and Chamber staff for their hard work and contributions.

Thank you to all who made our 2022 State of the City of Kenmore a successful event!

Kenmore, Washington

Riley Baas Wins Bothell Kenmore Chamber's 2021 Student Scholarship

Chamber Awards 2021 Student Scholarship

By Bothell, Chamber News, Community Events, Education, Kenmore, Scholarship, Uncategorized

Congratulations to Riley Baas – the winner of the 2021 Bothell Kenmore Chamber Student Scholarship.

Riley is a senior in the Northshore School District. In addition to his studies, he has shown early leadership skills through his involvement with the Boy Scouts as a Senior Patrol Leader – mentoring younger scouts and volunteering at camp. He also works part-time while in school and was on his high school football team.

The future is looking bright for Riley. He is planning to attend Cascadia College for his Associates Degree, with the goal of starting his own business in financial consulting.

Riley is described by his peers as a go-getter, and the Chamber is very excited about supporting him, his future, and having him continue to contribute to our community. Congratulations again Riley!

 

About the Bothell Kenmore Chamber’s Student Scholarship

 

Our Chamber Student Scholarship was founded in 2008 by Gloria Davis. Her heartfelt vision was to provide scholarship funds to those students who have worked hard and want to further their education. This scholarship continues today through her son, JD Davis, Manager at Sundance Energy Services in Bothell. The Chamber is very thankful to JD for spearheading, supporting and advocating for this scholarship opportunity through our Chamber.

JD Davis Sundance Energy Services Bothell logo

 

 

We are also very thankful to: our Ambassador Committee Scholarship team for thoughtfully considering each of the compelling applications and choosing our winner; Laurie Broulette, a member of the counseling staff at SAS, who helps us coordinate our scholarship efforts, preps the students for our interviews and provides immense support to students; and to all our Chamber members who have donated – our annual $2,500 Student Scholarship would not be possible without your generous donations.

Donations to the Chamber’s Student Scholarship are gladly accepted year round through the Chamber office or website, or the Scholarship Foundation of Northshore.

Learn more and please support a student’s future by donating to the Bothell Kenmore Chamber’s Student Scholarship Program.

 

Video: Chamber Hosts 2021 State of the City of Kenmore Address from The Lodge at St. Edward Park

By Chamber News, Community Events, Community News, Education, Events, Kenmore, Legislative, Uncategorized

The Bothell Kenmore Chamber of Commerce was pleased to host its annual State of the City of Kenmore event to inform its members and the community of the latest news and information regarding current Kenmore projects, to look back at the accomplishments and challenges of 2020, and to discuss the future plans and goals for Kenmore and its residents and businesses.

This year’s event was held Live (virtually) from The Lodge at St. Edward Park on May 6, 2021. We were treated to interior views and some of the features inside these wonderful spaces at this newly opened lodge in Kenmore! We thank the 100+ people that joined us live online to hear the City of Kenmore Mayor David Baker & City Manager Rob Karlinsey deliver the 2021 address. The two outlined the city’s accomplishments, as well as the primary goals and focus for the city and council for 2021. We heard valuable information, and were reminded of the many things the City accomplished last year during extremely unusual times. We also learned more about the many plans for Kenmore’s future.

Video of Address is Available Below…

We extend a special thank you to Mayor Baker and Mr. Karlinsey for their informative and inspiring presentations, Kenmore City Council, and our Presenting Sponsor and location host The Lodge at St. Edward Park, Event Sponsors Puget Sound Energy and Port of Seattle, and Supporting Sponsors Cascadia College, Andrea Schafer, Edward Jones, WhatsSup Stand Up Paddle & Kayak, ABS Valuation and Heidi Braund, Real Living Northwest Realtors for their support. We also wish to thank both Carmin Dalziel, Chamber Chair, and Dr. Eric Murray, President of Cascadia College for MC’ing our event, all our Board members, and our Chamber staff for their hard work and contributions.

Thank you to all who made our 2021 State of the City of Kenmore a successful event!

Kenmore, Washington

Video: Chamber Hosts 2021 State of the City of Bothell

By Bothell, Chamber News, Community Events, Community News, Education, Events, Uncategorized

The Bothell Kenmore Chamber of Commerce was pleased to host its annual State of the City of Bothell event to inform its members and the community about the latest news and information regarding current Bothell projects, a recap of the unique year that was 2020, and what plans and goals the city has for the future.

This year’s event was held virtually on April 28, 2021 and we thank the 100+ people that joined us online to hear City of Bothell Mayor Liam Olsen & Interim City Manager Erin Leonhart deliver the 2021 address. The two outlined the city’s accomplishments, as well as the primary goals and focus for the city and council for 2021. We heard valuable information, and were reminded of the many things the City accomplished last year during extremely unusual times. We also learned more about the many plans for Bothell’s future.

Video of Address is Available Below…

We extend a special thank you to Mayor Olsen and Ms. Leonhart for their informative and inspiring presentations, Bothell City Council, and our Presenting Sponsor Community Transit, Event Sponsors Puget Sound Energy and Port of Seattle, and Supporting Sponsors Cascadia College and Alexa’s Cafe & Catering for their support. We also wish to thank Carmin Dalziel, Chamber Chair for MC’ing our event, all our Board members, and our Chamber staff for their hard work and contributions.

Thank you to all who made our 2021 State of the City of Bothell a successful event!

We invite the community to join us on May 6 for the State of the City of Kenmore Virtual Event where Kenmore City Manager Rob Karlinsey will deliver the address. This event will be held online and advance registration is needed for access.  We look forward to seeing you there.

Bothell, Washington

Communicating Your Reopening To Customers

By Bothell, Chamber News, Community Events, Education, Kenmore, Uncategorized

Written by: Elizabeth Tackett, Marketing Manager
Bothell Kenmore Chamber of Commerce

As a business reopening you likely have new information that needs to be communicated to your clients and customers. This new information might include: increased health and safety measures, different products, services, or procedures, new delivery or appointment requirements, etc.

Will customer’s choose you or someone else?  Do you have their confidence?

Due to Covid-19 your clients and customers likely have an increased need to feel confident that your business is taking measures to keep them healthier and safer. A solid communication plan conveys this message, and assists consumers in choosing where they will do business.  Therefore communicating the right messaging is critical to your business’ success moving forward. It could mean the difference between someone choosing your business or someone else’s.

Use these tips and ideas to help you craft, communicate, and deliver your newly updated information to your audience.

How To Craft Your Reopening Messaging

  1.  Document your polices, procedures, and changes that you want to communicate to your customers.
  2.  Streamline this information – think Twitter and make it short and concise.
  3.  When creating written formats, use bullet point, table, or infographic styles to keep the messaging on point.
  4.  When creating a video, keep it short – 2 mins max. You can use slides or photos with narrative, an employee addressing customers, or a video of employees performing their new tasks.
  5.  Where needed, create a one-sentence intro that conveys the “why” of your actions.
    Ie…  “We care about your safety and are pleased to be taking the following measures to keep you healthier.”
  6.  Tensions are understandably higher so if you need to ask them to do something be kind and polite, and offer an alternative.
    Ie… “To keep everyone safer we kindly ask that those experiencing symptoms please place your order online. We’ll deliver it to your car later.”

Notes:
Remember to show your empathy and understanding during this disconcerting time – your customers need to know you care.
Also, you may need to create different messages for different market segments. A real estate agent will likely need one message for buyers and another for sellers. And, your online customers will need different messaging from your in-store shoppers.

Where To Share

Websites

Adding your message to your website is a must. Home, Product and Appointment pages are the obvious choices, but don’t forget the less obvious such as Menus, Shipping details, About Us, and FAQs. Map your customer’s navigation and make sure all points along their paths are covered.

Several methods can be used such as:

  • Header banners inviting viewers to click through to a designated page, PDF, or video for full information.
  • Focused one-sentence messages at key points along the navigation path reminds customers of your additional efforts.  You want to keep confidence levels high throughout their visit and the sales process.
    Ie… Inform buyers on product and shipping pages that your employees wear protective equipment while handling and packaging their products.

Tip:  Increase links to your Contact Us page in case customers have additional questions.

Social Media & Other Online Identities

  • Share your message on all your social media channels
  • Share in industry and community groups
  • Post at regular intervals and update your message as needed.
  • Consider paying to boost your post or place an ad
  • Remember your review and referral sites, online ordering apps and stores, and other online identities.

Ask Your Customers To Share Your Messaging

Word-of-mouth is an important marketing tool so enlist your customer’s help in getting the word out about your reopening. Encourage customers to…

  • Share their positive experiences with your business
  • Check-in to your location on social media
  • Post photos/videos of the products they purchase
  • Leave positive reviews

Email Marketing, Text Messaging and Chats

  • Inform everyone on your email and SMS lists with a designated message.
  • Add messaging to future newletters/emails in the form of headers or footnotes inviting readers to click through to your designated page or video to learn more about your new policies or changes.
  • Remember your auto-responders! Update your contact us, order, messenger, and subscriber auto-responses.

Additional Customer Contact Points

Any place that your company comes into contact with a customer is an opportunity to remind them of your changes and increased efforts. Here are some additional places to add your message:

  • Appointment reminders and thank you notes
  • Signs on reception desks, and in waiting, dressing and treatment rooms
  • Point of entry and street signs
  • Shipping documents including packing slips and receipts
  • Telephone recordings
  • In-store announcements for large public businesses
  • Email signatures
  • Advertisements
  • Press Releases
  • As a guest speaker on a blog or show

Train All Customer Service Employees

Inform your customer-contact employees of any new methods, procedures, changes, etc. to build and maintain customer confidence, and to be able to respond to inquiries as needed.

  • Have employees verbally explain and physically show clients the changes as necessary. Lee Perry of Arena Sports Mill Creek, WA reminds us to “Give your customers a few extra minutes of attention – they will appreciate it. Show them where the hand sanitizers are stationed and tell them when they arrive what your company is doing for them.”
  • Consider preparing scripts or FAQ reference sheets for employees to keep on hand.

In closing…

Remember that the confidence level that your clients and customers have in your business will help determine your success moving forward. The above is not a complete list of ideas but will hopefully get your own ideas flowing and help you reopen with success.

If you have questions, please feel free to reach out to the Chamber. We’re here to support you.

~ Bothell Kenmore Chamber of Commerce

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Local Libraries Offer Online Resources For Professionals, Students, and Families

By Bothell, Chamber News, Community Events, Community News, Education, Kenmore, Uncategorized

Our local Libraries – King County & Sno-Isle Counties – are fabulous, online, modern and free!  Improve your business skills, learn a new hobby, school your kids, read the latest best sellers, and entertain the family with their huge selection of online resources.

Enjoy choosing from audio books, eBooks, movies, TV shows, music, magazines, newspapers, encyclopedias, databases and more.  Best part… it’s easy!

STEP 1
   You’ll need the following:

Internet capable computer, tablet, or phone
Internet access

Please note: The following is for people who live in King, Snohomish and Island counties. If you live outside of these counties contact your local library system.

STEP 2
   Get an Online Library eCard, it’s an easy 1-page application, links are below:

King County Library Cards
Sno-Isle Library Cards

STEP 3
    Start exploring your cool downloads here:

King County Online Library
Sno-Isle Online Library

STEP 4
    Get the Apps if applicable to view/hear your selections (these links will be available inside the online libraries and will depend on what you’re accessing ie. books vs. music)


Questions?
  Staff are available to help you via email, phone, and chat.

King County Libraries Support
Sno-Isle County Libraries Support

 

Photos courtesy of King County Library System and Sno-Isle Libraries.

Important Community Notice

By Bothell, Chamber News, Community Events, Education, Events, Kenmore, Uncategorized

Our top priority here at the Chamber is the welfare of our community including our residents, visitors and businesses. We have been closely monitoring the current health situation and based on information and recommendations from state and county health departments we are making adjustments as follows:

Upcoming Chamber Events


Large Events

State of the City of KenmoreRescheduled from March 11 to May 13.
All tickets will be transferred and refunds will be available upon request through April 15, 2020.

March General MeetingCancelled.
We look forward to seeing you at the next General Meeting on April 23, 2020.


Small Events

Ribbon Cuttings – We will be checking with hosting businesses and will update you as soon as possible.

Committees – Updates will be sent to committee members / posted on our website.

April Events

We are keeping these on the schedule for now and will update you as necessary.


Chamber Office & Visitor Center

We will remain open between the hours of 10:00am and 2:00pm Monday thru Friday.  We will notify you of any changes.

We are offering flexibility to our team with remote working.
Interested in offering this to your staff?  View 15 + Tools & Resources For Working Remotely

 

Support Our Local Businesses

We all need to support each other during this challenging time. Please remember to shop local businesses – they need you! Stop in, shop online, or call to buy gift cards for future purchases.

 

Additional Resources

Resource List for WA State Businesses and Workers

Workplace and Employee Resources & Recommendations

WA State Department of Health

Snohomish County Info For Business/Employers

CDC Guidance for Businesses

EvergreenHealth Patient Update

 

If the Chamber can support you in any way, please let us know. We are here for you. Our contact information is below and we look forward to hearing from you.


Bothell Kenmore Chamber of Commerce
& Bothell Visitor Center
10120 Main Street, Suite 201, Bothell, WA 98011
425-485-4353
www.BothellKenmoreChamber.org

Please follow us for additional updates

Facebook.com/BothellKenmoreChamber
Twitter.com/BothKenChamber
Linkedin.com/company/7950118
Instagram.com/BothellKenmoreChamber

15+ Tools & Resources For Working Remotely

By Bothell, Chamber News, Education, Kenmore, Uncategorized

In today’s business environment the desire and need to work remotely is growing. Planning and implementing now the right tools for your business to work remotely will increase transitional success, optimize productivity, reduce stress, and minimize costs.

There are many factors to consider – with each company and organization having different needs, but here are the Chamber’s suggestions for basics to get you started.

Tip!  Below this article you will find additional resources including names of programs and apps, and Chamber members who may be able to assist you.

 Virtual Phone Calls/Meetings/Conferences
Keep relationships strong with video-style calls and meetings (think Zoom.) Viewing a person’s smile, facial expressions and body language go a long way in maintaining good professional relationships. Multiple people from numerous locations can be participating simultaneously, and sessions can often be recorded for future reference. (See resources below.)

 VPNs
If your company uses its own network ask your employer if you can utilize a Virtual Private Network (VPN) to remotely access the company’s network.

  File Sharing
Eliminate many challenges of working remotely by storing your files and photos on cloud services. Doing so allows you to access them from other computers/devices as long as you have access to the internet. Tip: Avoid unsecured wi-fi when accessing company files, emails, etc. And be sure your anti-virus software is always up to date. (See resources below)

Sending Large Files
Not everyone will be on your file sharing cloud service or company network. For those times when you need to send a file larger than your email capacity consider sending via a large file program like Dropbox. This often happens when sending multiple photos. (See more resources below)

  Team Organization
Businesses can organize projects requiring team effort with programs like Microsoft Project or Trello. Create projects with to-do lists, resources, notes, and more. View progress of tasks, and updates will sync across all devices.

  Remote Desktop
Access your computer as if you are in front of it. (See resources below)

   Remote Policy
Establishing a clear understanding of employee and employer responsibilities, as well as a plan of work will go a long way in creating a successful work remote program.

Chamber member Jeff Chapman with Greenlight Techs, LLC shares his favorite resources…

“If your work allows you to work from home, or if you are too sick to go into work, here are a couple of things to think about. Most of these options work best if you plan ahead! If you have an IT department, ask what they can do for you!”

1. File Sharing – Work on all your files and have them already updated when you get back in to work. Or being able to work on the same file with your colleagues. Possibly at the same time!
a. One Drive
b. Drop Box
c. Google Drive

2. Meeting/Conferencing – Talk to your colleagues and get things figured out. Being able to share computer screens make these a better option than a phone call.
a. Skype
b. Google Hangouts
c. Facebook Messenger

3. Remote Desktop – This is a great option if you can do it. All your files and programs from your work computer.
a. Log Me In
b. Windows Remote Desktop

Questions? Need assistance with a successful remote work plan? Contact these Chamber Members for more information:

Greenlight Techs, LLC

CMIT Solutions of Bothell, Lynnwood & Seattle North

HR Kinections

 

Photo of 2019 Scholarship Winner Joshua Perez - Bothell Kenmore Chamber

Chamber Awards 2019 Scholarship

By Bothell, Chamber News, Education, Kenmore, Scholarship, Uncategorized

It is with great pleasure that we introduced Joshua Perez of the Northshore School District as the Bothell Kenmore Chamber’s 2019 Scholarship Winner!

The Chamber’s 2019 scholarship is for $2,000 to be used in pursuit of higher education.

Joshua is a bright and caring student who has worked hard in school and graduated in 2019 from SAS, and volunteered with the Boys & Girls Club and 21 Acres. His future plans include attending Lake Washington Technical Institute for a Degree in Interactive Media.

Joshua was all smiles as we presented him with the award at the Chamber’s Luncheon event held on May 8, 2019 at the Inglewood Golf Club in Kenmore. In attendance was his mother and father, school district representatives, and about 65 additional luncheon attendees.

Special thank you’s to JD Davis of Sundance Energy Services for sponsoring and to all who donated to our scholarship.

We look forward to seeing what Joshua accomplishes, and wish him well in his future endeavors.

Congratulations Joshua!

Please visit our Scholarship page to make a donation or learn more about the Chamber’s Scholarship Program.